Pearl River Resort Casino

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Owned and operated by the Mississippi Band of Choctaw Indians, Pearl River Resort is the Southern United States’ premier gaming and entertainment enterprise. Pearl River Resort’s portfolio of assets includes Silver Star Hotel & Casino, Golden Moon Hotel & Casino, Dancing Rabbit Golf Club, Dancing Rabbit Inn, and Geyser Falls Water Theme Park located in Choctaw, Mississippi and Bok Homa Casino located in Sandersville, MS.

The Silver Star and Golden Moon Casinos feature two exciting hotel/casinos with approximately 2,400 slot machines, 59 table games, over 1,000 hotel rooms, Phillip M’s award-winning steakhouse, a sports bar and grill and a variety of other dining options, a full service spa, retail offerings and live entertainment. Also featured is Dancing Rabbit Golf Club with two championship golf courses and Geyser Falls Water Park. Bok Homa Casino is the latest addition to Pearl River Resort featuring over 700 slot machines and a quick-serve eatery.

CRDE
Choctaw Resort Development Enterprise
Pearl River Resort / Choctaw Resort Development Enterprise is a development of the Mississippi Band of Choctaw Indians, a federally recognized, self-governing tribe with over 10,000 members living on or near reservation land.

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The staff at Pearl River Resort is dedicated to providing an unmatched travel and entertainment experience to our guests. If you have any questions or would like to make reservations, please do not hesitate to contact us at 1.866.447.3275.

PEARL RIVER RESORT

P.O. Box 6048
Highway 16 West
Choctaw, MS 39350

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GUEST SERVICES

PROCEDURES FOR GUEST DISPUTE RESOLUTION

If you have a complaint or dispute that has not been resolved to your satisfaction by the respective department manager, please contact the Guest Services department for assistance.

TO REACH THE GUEST SERVICES DEPARTMENT BY PHONE:

Dial 1.866.44PEARL (1.866.447.3275) extension 30207 and ask the Call Center Representative to connect you with a Guest Services representative.

YOU MAY MAIL A WRITTEN SUMMARY OF YOUR COMPLAINT OR DISPUTE TO THE FOLLOWING ADDRESS:

Pearl River Resort
ATTN: Guest Services Department
P.O. Box 6048
13541 Highway 16 West
Choctaw, MS  39350

[email protected]

Pearl River Resort is committed to providing you with a satisfactory resolution to your complaint or dispute. If your complaint or dispute is a gaming-related dispute, you may contact the Choctaw Gaming Commission in writing at the following address:
Choctaw Gaming Commission
385 Willis Road
Choctaw, MS  39350

Site: pearlriverresort.com
Facebook: PearlRiverResort
Twitter: PRRofficial
Youtube:PearlRiverResort
Instagram: 264512100
Google+: 113834782965823495870

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